support
Get Help From Our Team
With a purchase of any template, course, workshop, or active Co-op membership you get digital support from our team. Check out our frequently asked questions or open a ticket below.
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Frequently Asked Questions
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Each template comes with a linked PDF to copy the templates to your Canva, Dubsado, Google, Notion (etc.) account. If you’re using Flodesk or Leadpages, follow the instructions found in the PDF.
Once loaded to the respective software, you can edit to your preferences using the tools found in each software. Most templates include a video tutorial where our team specifically shows you how to edit that particular template. For additional support on how to use each software, be sure to check out our video tutorials library.
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First, check and see that we haven’t already covered your question inside your template download PDF. We work hard to make sure we include any directions or video tutorials for you to effectively edit and use your template.
If you have a specific Canva, Dubsado, or Flodesk how-to question be sure to check out these amazing support articles linked here.
If you weren’t able to find answers in those places, feel free to reach out to our team at shop@bossproject.com.
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Start at https://academy.bossproject.com/ and click LOGIN in the top right corner.
If you forgot your password, enter your email address in the LOGIN section and then click "forgot password" and you’ll be guided through the process of logging in.
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Oops! That’s no fun, but it's an easy fix. As a member, you get ALL the templates for free! If you are seeing any templates with prices above $0, it just means you're not logged into your account.
Simply go to https://creativetemplateshop.com/dashboard and login to your account. When you look at templates, you’ll see the pricing is now $0.
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All memberships renew automatically on the frequency you select (monthly or annually). Your membership will continue to renew until canceled.
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If you cancel your account (though we hope you’ll stay with us to get all the new templates & support we’ll release) you get to keep what you've already customized and saved into your Canva, Dubsado, or other software accounts.
Open a Support Ticket
Need a little help? For template or technical support, please open a ticket using this form and we’ll respond within two business days.
Or for trouble accessing your purchases, or billing questions please
email support@bossproject.com.